COOKIE POLICY

Effective Date: 24 January 2023

1. Introduction

This Cookie Policy explains how SO ITALIAN Boutique ("we", "us", "our") uses cookies, pixels, and similar technologies on our website.

This Policy should be read together with our Privacy Policy and Terms & Conditions. It explains what cookies are, how we use them, what information they collect, and how you can manage your preferences.

We are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. Who We Are

The website is operated by:

STLN Reszpondek Spółka Komandytowo-Akcyjna
ul. Wróblewskiego 19a
93-578 Łódź
Poland

KRS: 0000942331
NIP (VAT): 7292741993
REGON: 52078238800000
BDO: 000584027

Email: [email protected]

For the purposes of data protection legislation, we act as the Data Controller of personal data collected through cookies and similar technologies.

3. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow websites to recognize your device, remember your preferences, improve performance, and provide certain functionalities.

Cookies may be:

• First-party cookies – set directly by our website.
• Third-party cookies – set by external service providers whose services are integrated into our website.

In addition to cookies, we may use similar technologies such as tracking pixels, tags, scripts, and local storage technologies.

A pixel (sometimes called a tracking pixel) is a small piece of code that allows us or our partners to measure website activity, advertising performance, and user interactions.

4. Why We Use Cookies

We use cookies and similar technologies to:

Essential Website Operation

• Ensure the proper functioning of the website.
• Maintain security and prevent fraudulent activity.
• Enable key features such as shopping carts, checkout, and account login.

Website Performance and Analytics

• Understand how visitors use our website.
• Measure website performance.
• Improve functionality, navigation, and user experience.

Personalization

• Remember your preferences.
• Store language settings.
• Save selected website options and preferences.

Marketing and Advertising

• Display relevant advertising.
• Measure the effectiveness of marketing campaigns.
• Deliver personalized content and product recommendations.
• Conduct remarketing and retargeting campaigns.

Order Processing

Personal data collected during purchases may be processed to:

• Process and fulfil orders.
• Comply with legal obligations, including accounting and tax requirements.
• Establish, exercise, or defend legal claims.

5. Do Cookies Process Personal Data?

Some cookies may process personal data.

While many cookies collect anonymous technical information, certain data may become personal data if it can be linked to an identifiable individual, such as a registered customer account or email address.

Where cookies process personal data, processing is carried out on the basis of:

• our legitimate interests,
• performance of a contract,
• compliance with legal obligations,
• your consent, where required by law.

Marketing, advertising, and statistical cookies are only activated after obtaining your explicit consent.

6. Your Consent

When you first visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies,
• Reject non-essential cookies,
• Customize your cookie preferences.

If you choose not to consent, only strictly necessary cookies required for the operation of the website will be used.

You may change or withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

7. Managing Cookies

You can manage cookies through:

• Our cookie consent settings.
• Your web browser settings.
• Third-party privacy and advertising settings.

Most browsers allow you to:

• View stored cookies,
• Delete cookies,
• Block cookies,
• Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect website functionality and user experience.

8. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to function properly and cannot be disabled through our systems.

Examples include:

• Shopping cart functionality,
• Secure checkout,
• Account login,
• Security features.

Functional Cookies

These cookies allow the website to remember choices you make, such as:

• Language preferences,
• Region settings,
• User interface preferences.

Analytics Cookies

These cookies help us understand:

• Website traffic,
• Visitor behavior,
• Performance of website content.

The information collected is generally aggregated and anonymous.

Marketing Cookies

Marketing cookies help us:

• Display personalized advertisements,
• Measure advertising effectiveness,
• Conduct remarketing campaigns,
• Improve marketing communications.

9. Profiling and Personalized Advertising

We may use cookies and similar technologies to analyse browsing behaviour and purchasing interests in order to provide more relevant content and advertising.

This may include:

• Products viewed,
• Categories browsed,
• Purchase history,
• Website interactions.

Such processing helps us tailor marketing messages and improve the customer experience.

Where required by law, profiling activities are carried out only with your consent.

10. Third-Party Services and Technologies

We use trusted third-party service providers that may place cookies on our website.

Google Analytics

We use Google Analytics to collect statistical information about website usage.

Google Analytics helps us understand:

• Visitor numbers,
• Traffic sources,
• Website performance,
• User behaviour.

IP anonymization is enabled where applicable.

For more information:

https://support.google.com/analytics/answer/6004245

Google Tag Manager

We use Google Tag Manager to manage website tags and analytics scripts.

Google Tag Manager itself does not store personal data but facilitates the deployment of tracking technologies.

For more information:

https://support.google.com/tagmanager/

Google Ads

We use Google Ads to:

• Measure advertising effectiveness,
• Conduct remarketing campaigns,
• Deliver personalized advertising.

For more information:

https://adssettings.google.com

Meta (Facebook and Instagram)

We use Meta technologies, including the Meta Pixel, to:

• Measure campaign performance,
• Create advertising audiences,
• Deliver personalized advertising.

For more information:

https://www.facebook.com/privacy/policy/

TikTok

We use TikTok technologies to:

• Measure marketing performance,
• Improve advertising campaigns,
• Deliver relevant content and promotions.

For more information:

https://www.tiktok.com/legal/page/eea/privacy-policy/en

Pinterest

We use Pinterest technologies to analyse interactions and improve content relevance.

For more information:

https://policy.pinterest.com/en/privacy-policy

Edrone

We use Edrone for marketing automation, customer analytics, and personalized communications.

For more information:

https://edrone.me/privacy-policy/

11. Social Media Plugins

Our website may include integrations with social media platforms such as:

• Facebook
• Instagram
• Pinterest
• YouTube

When you visit a page containing social media integrations, your browser may establish a direct connection with the servers of the relevant provider.

If you are logged into a social media account while visiting our website, that provider may associate your visit with your profile.

For information about how social media providers process your data, please consult their privacy policies.

12. How Long We Store Cookie Data

Cookie retention periods vary depending on the type and purpose of the cookie.

Cookies may remain stored:

• For a single browsing session, or
• For up to 25 months.

Personal data collected through cookies may be retained longer where required:

• To comply with legal obligations,
• To establish, exercise, or defend legal claims,
• To protect our legitimate business interests.

Where multiple retention periods apply, the longer period will prevail.

13. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in legislation,
• Changes in technology,
• Changes to our services,
• Changes to data processing practices.

Any updates will be published on this page.

14. Contact Us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact us:

SO ITALIAN Boutique
ul. Wróblewskiego 19a
93-578 Łódź
Poland

Email: [email protected]

Phone: +48 512 619 619

Cookie Policy Version 2.0
Effective from 24 January 2023